Got a Question?
Frequently Asked Questions
1. What size should I order?
We recommend checking our size guide before ordering. Our clothing is true to size with a comfortable, slightly relaxed fit for movement. If you're between sizes or prefer a looser fit, we suggest sizing up.
2. Can I wash the clothing in the machine?
Absolutely. Our garments are machine washable on a gentle cycle. We recommend air-drying to preserve the quality and shape of the fabric. Our Jazzy Jumpsuits are suitable for tumble drying too!
3. Do you ship internationally?
Yes we do! Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
4. How long will my order take to arrive?
Orders are typically processed within 1–3 business days. Delivery times vary based on location but UK orders usually arrive within 2–5 working days.
5. Do you accept returns or exchanges?
Yes, we offer returns and exchanges within 14 days of delivery, as long as the items are unworn, unwashed, and in their original condition. Please see our Returns page for full details.
6. Will you be adding more styles or colours?
Yes! We're constantly working on expanding our collection. Be sure to follow us on social media and sign up to our newsletter to stay updated on new drops and restocks.
7. Are your products suitable for all types of pet professionals?
Definitely. While designed with dog groomers in mind, our clothing is perfect for anyone in the pet care industry—from salon assistants to veterinary teams.